Privacy Policy

Effective Date: February 2026

At Maison Authentique, your privacy and discretion are our top priorities. We are committed to protecting your personal information and ensuring that all communications remain strictly confidential.

1. Information We Collect

We may collect the following information when you interact with our website or services:

  • Name, email, and phone number
  • Details and images of items submitted for authentication
  • Communication records with our team (messages, emails, WhatsApp)
  • Payment information (processed securely by third-party providers)

 

2. How We Use Your Information

 

We use the information you provide to:

  • Authenticate items professionally
  • Respond to inquiries (private clients and B2B partners)
  • Process payments securely
  • Improve our services and provide a premium experience

 

3. Confidentiality & Discretion

All information and materials submitted to Maison Authentique are strictly confidential. We do not sell, share, or distribute any personal or item-related information to third parties. Only authorized Maison Authentique staff use this information for authentication purposes.

4. Cookies & Tracking

Our website may use cookies to enhance your browsing experience and improve website functionality. Cookies are not used to track or share personal client information.

5. Third-Party Services

We may use trusted third-party services for:

  • Payment processing
  • Website hosting
  • Analytics
    These services are contractually obligated to maintain confidentiality and use information only to provide their services.

6. Data Security

We take all reasonable measures to protect your data, including secure storage and restricted access. However, please note that no method of transmission or storage online is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information (subject to service requirements)


To exercise any of these rights, please contact us at:

Email: info@maisonauthentique.net

 

 

 

8. International Clients

 

If you are accessing our services from outside the United Arab Emirates, your information may be processed in compliance with local data protection laws, while still adhering to our confidentiality standards.

 

9. Changes to This Privacy Policy

 

Maison Authentique may update this Privacy Policy from time to time. Any changes will be reflected on this page with the effective date updated accordingly.

10. Contact Us

 

For questions regarding this Privacy Policy or your data, contact us at:

Email: info@maisonauthentique.net